HVAC Services

Heat Pump Replacement in Surrey

Make Your Home Comfortable Again

Living in Surrey means dealing with chilly, damp winters and warm, humid summers. That’s why your heat pump is more than just a machine—it’s the heart of your home’s comfort. If your current heat pump is starting to fail, getting a replacement might be one of the smartest decisions you can make. Replacing your heat pump can make your home more energy-efficient, lower your utility bills, and give you consistent comfort all year round. If you're in Surrey and your system is showing signs of wear, now is the time to learn what replacing it really means—and how it could benefit you.

Heat Pump Maintenance Checklist

Welcome to Centrum Solutions

Your Trusted HVAC Partner

Our Services

A man carefully inspecting an air conditioning system inside a residential unit

Heat Pump Installation

We professionally install energy-efficient heat pumps that keep your home comfortable year-round while lowering energy costs and improving system performance.

Heat Pump Repair

Heat Pump Repair

Fast and reliable heat pump repair services to restore heating or cooling in your home—keeping your system running efficiently without long delays.

Heat Pump Replacement

Heat Pump Replacement

Upgrade your old or failing unit with a modern heat pump replacement that offers better efficiency, performance, and long-term energy savings.

Heat Pump Maintenance

Heat Pump Maintenance

Prevent breakdowns with scheduled heat pump maintenance that keeps your system clean, efficient, and performing at its best all year long.

Why Replace Your Heat Pump in Surrey?

There comes a time when repairs just aren’t worth it anymore. Here’s why so many Surrey homeowners are choosing to upgrade:

  • Better Heating and Cooling: Older systems lose their strength. A new heat pump keeps every room just right—no hot or cold spots.
  • Lower Hydro Bills: Newer systems use much less electricity. That means more money stays in your pocket.
  • Fewer Breakdowns: A new unit is reliable and saves you from costly, stressful emergency repairs.
  • Eco-Friendly: Modern heat pumps are better for the environment—helping Surrey go greener one home at a time.
  • Eligible for Rebates: Replacing your old unit with an energy-efficient one can unlock thousands in rebates.
Heat Pump for Replacement
What Is a Heat Pump

How to Know It’s Time to Replace Your Heat Pump in Surrey

Not sure if your system really needs replacing? Here are the top signs for Surrey homeowners:

  • Your heat pump is over 10 years old
  • It makes loud noises or strange smells
  • Some rooms are hot while others stay cold
  • You’ve had to repair it more than once in the last year
  • Your hydro bill keeps rising
  • It runs all day but never quite makes you comfortable

If you’re nodding at any of these, it’s probably time for a replacement.

Choosing the Right Heat Pump for Your Surrey Home

Surrey homes are all shapes and sizes—from townhomes and condos to larger detached houses. Choosing the right heat pump starts with knowing your needs and what your home requires.

Here’s what to think about:

  1. Size of Your Home: A small system in a big house won’t cut it. Professionals calculate the right size using a “load calculation” to make sure you get maximum comfort.
  2. Efficiency Ratings: Look for high SEER (for cooling) and HSPF (for heating) ratings to save money in the long run.
  3. Cold Climate Compatibility: Surrey may not get as cold as the interior, but you still want a heat pump that can perform efficiently in cooler months.
  4. Ducted or Ductless: Some homes are perfect for ductless mini-splits, especially if you’re replacing baseboard heaters or window units.
  5. Smart Controls: Want to control your heat pump from your phone or automate it based on your schedule? Many new models offer smart thermostats and app control.

If you’re unsure, a qualified Surrey HVAC technician can help you choose the best fit based on your home, lifestyle, and budget.

The Heat Pump Replacement Process in Surrey

Worried that replacing your heat pump will be messy or complicated? Don’t be. The process is faster and easier than you might expect.

Here’s what to expect:

  1. Free In-Home Assessment: A local technician visits your home to evaluate your old system and give you honest advice.
  2. Personalized Recommendations: You’ll get a quote and advice on which heat pump models work best for your needs.
  3. Professional Removal: Your old unit is safely removed and properly disposed of.
  4. Expert Installation: The new system is installed, tested, and adjusted for your home.
  5. Final Walkthrough: You’ll learn how to use your new heat pump and keep it in great shape.

The whole job often takes just one day from start to finish.

Rebates for Surrey Homeowners

Looking to save on your upgrade?
Check out the latest rebates and incentives here.

Heat Pump Replacement Costs in Surrey

  • Need an exact price? Call us today and speak with our experts

Caring for Your New Heat Pump in Surrey

Once you’ve got your new heat pump in place, keeping it running at peak performance is easy.

Here’s how to take care of it:

  • Change the filters every 1–3 months
  • Keep the outdoor unit clear of leaves, snow, and dirt
  • Book annual maintenance with a licensed HVAC company in Surrey
  • Listen for strange sounds or signs of reduced airflow and act early

With proper care, your new heat pump can run smoothly for 15–20 years.

Get Heat Pump Replacement You Can Rely On in Surrey, BC

If you’re tired of high energy bills, uneven temperatures, or frequent repairs, it’s time to upgrade. A new heat pump means better comfort, lower costs, and peace of mind—rain or shine.

Surrey homeowners are making the switch, and with rebates available, there’s never been a better time.

Ready to replace your heat pump? Contact your local Surrey HVAC experts today and bring comfort back home.

Frequently Asked Questions (FAQs)

Yes. A licensed HVAC contractor will handle all necessary permits and inspections for you.

Yes! As long as you’re upgrading to a qualifying system, you can still claim rebates.

Most installations are completed in a single day, especially if you're replacing an existing unit.

Absolutely. Cold-climate models are designed for reliable heating even when the temperature drops.

Many Surrey homeowners report savings of 25% to 50%, depending on the age and type of their previous system.

4.8
Based on 76 reviews
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Katie Gillard
18:26 09 Jul 25
Hired Centrum Solutions to diagnose and fix our broken heat pump. Amir was very courteous and thorough, and took the time needed to explain everything. Would hire them again!
Kassandra M
04:40 01 Jul 25
We first contacted Centrum back in the winter inquiring about the heat pump. Amir was extremely knowledgeable and helpful when it came to choosing the right system for our home. We ended up reaching out again in April and getting the heat pump installed at the end of the May as we wanted to take advantage of the available rebates and Amir & Jenneth made it happen for us and they continued to assist us after while we were applying for the Loan & Rebates. We’re so happy to have AC in our home for the summer and would 100% recommend Centrum Solutions to anyone.
Rajavel loganathan
22:48 08 Apr 25
We had them come over to our place for a consultation to install a new Heat pump. Amir was amazing in explaining me everything and took time answering my questions. Jenneth also helped me answer all questions and filling up the application for FortisBC rebates. We ended up paying exactly what was quoted and no extra hidden costs.

Installation went very good. They took great care in doing everything properly and never felt like it was rushed to just finish the work.

It's been few weeks since the installation, heating works great and just waiting to test the AC unit once the hot weather sets in. But I am sure if any issues Amir and team will help to sort it out. I will try to update the review after year when I do my yearly service maintenance with them.
Alex Aleman
06:44 20 Mar 25
I had an amazing experience with Centrum! From start to finish, their professionalism and expertise were evident. The technicians were highly knowledgeable, explaining everything in detail and diagnosing the issue quickly. They arrived on time, worked efficiently, and completed the job faster than expected while maintaining top-notch quality.

Customer service was outstanding—Amir was courteous, friendly, and respectful of my home.

I also appreciated their honest and fair pricing. There were no hidden fees, and the quote they provided was accurate and reasonable for the high-quality service they delivered.

Overall, they turned what could have been a stressful situation into a smooth and hassle-free experience. I highly recommend Centrum solutions to anyone in need of reliable and professional HVAC and Plumbing services. I’ll definitely be calling them again for any future needs
Dugan O'Neil
03:16 28 Feb 25
We have used Centrum Solutions over the past two years for numerous projects, including 2 mini split heat pumps. Amir and Jenneth are lovely people who provide top-notch customer service. I always feel that Amir has my best interest in mind and strives to come up with a plan that takes into account my specific needs. I like knowing that I'm dealing with the owner of the company - Amir takes pride in his work, and it shows.
Jaladeepan Kamaraju
18:04 30 Jan 24
I had a fantastic experience with Centrum Solutions. Amir and his team, including Bernardo, installed a new heat pump at our place. Their work was exceptional, and Amir and Jenneth provided excellent communication, addressing any questions promptly. I highly recommend Centrum Solutions for their professionalism and top-notch service. Definitely deserving of a 5-star rating!
Claudio Urbani
23:08 24 Nov 23
We had our hot water tank replaced with a tankless that Amir suggested and it has worked flawlessly over the last 2 years, we some small issues arise and Amir was here the same day or next to fix the issue.
He also replaced our old a/c with a new heat pump, this was a big job as our air handler was up in the attic, Amir and Bernardo removed the old unit and replaced it with new unit with precision. Even though it was hot up in the attic they never complained.
Amir was always patient to answer the many questions we asked him. He always returned my calls as many contractors never call back after a job is done.
They did an amazing job, very neat and clean work.
Would highly recommend Centrum Solutions
Richie Menzies
20:52 03 Oct 23
Centrum Team took quick action on getting a dual fuel hybrid heat pump/furnace installed that met Fortis's rebate policies. Jenneth was very helpful with ensuring the right equipment was selected and helped arrange the two assesments that were needed (air flow calc. and energuide). All around happy with the install and would recommend Centrum.
Wendy Armbruster
04:10 18 Aug 23
Amir and his crew did a fantastic job installing my new furnace and heat pump!
Darren Sturdy
03:50 10 Aug 23
I am extremely pleased with the exceptional service provided by Centrum and their dedicated team, led by Arim. Their professionalism was evident from the outset as they efficiently handled our HVAC installation with a remarkable attention to detail. Unlike other installers, Centrum's commitment to getting the job done right the first time truly sets them apart.

Arim's excellent communication skills ensured that we were kept informed throughout the installation process, eliminating any uncertainties we might have had. It was evident that they prioritize customer satisfaction, going the extra mile to not only meet but exceed our expectations. What truly impressed us was the inclusion of some additional services, a thoughtful gesture that demonstrated their commitment to delivering value. Centrum's dedication, expertise, and focus on customer well-being make them a top choice in the HVAC industry.
Saeid Sadeh
23:54 22 Jul 23
We are extremely satisfied with the service provided by Centrum Solutions for the replacement of our furnace. The entire process, from receiving the initial quote to the installation, was truly enjoyable. Amir, the owner and operator of the business, impressed us with his expertise and amiable demeanor. He took the time to explain all the details, enabling us to make a well-informed decision.

Furthermore, Jenneth, the Administrative Manager, was exceptionally responsive and provided valuable assistance in securing government rebates. We wholeheartedly endorse Centrum Solutions for all heating and cooling projects and highly recommend their services
Eugen Sim
20:01 06 Apr 23
The Centrum Team was very responsive and professional in installing my high-efficiency furnace and smart thermostat. Thank you Amir and Bernardo for the timely, fast and the great job. And thank you, Jenneth, for supporting the technical team and for the ultra-promptly (literally max 10 mins) responding to any of my requests and helping me with the rebate application.

Our Service Areas

Vancouver, BC

Burnaby, BC

Surrey, BC

Port Moody, BC

Coquitlam, BC

Langley, BC

If you’re unsure whether we service your area, give us a call!

Why Choose Centrum Solutions?

Centrum Solutions offers expert HVAC services with high-quality brands, experienced technicians, reliable support, and competitive pricing to ensure your comfort in every season.

24/7 Emergency Services

We’re always ready when you need us most

Guaranteed Customer Satisfaction

Our 100% satisfaction guarantee ensures you receive the highest level of service.

Transparent Pricing

No hidden fees! We provide clear, upfront pricing so you know exactly what to expect

Certified & Experienced Technicians

Our HVAC experts are fully licensed, trained, and highly experienced.

Flexible Maintenance Plans

Keep your AC running smoothly year-round with our preventive maintenance programs.

Top-Tier Brands

We work with the most reputable brands to deliver durable and high-quality solutions.

Resources & Tips

Check out our blog for expert advice on AC efficiency, troubleshooting, and maintenance.

Flexible Financing Options

We offer budget-friendly payment plans to make your HVAC upgrades more affordable.

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