HVAC Services
Heat Pump Services
What Is a Heat Pump?
Heat pumps are one of the most energy-efficient, environmentally friendly, and cost-effective ways to heat and cool your home or business. Whether you’re building new, upgrading, or just curious, this guide will walk you through everything you need to know about heat pumps—from how they work to whether they’re right for your space.

Welcome to Centrum Solutions
Your Trusted HVAC Partner
Our Services

Heat Pump Installation
We professionally install energy-efficient heat pumps that keep your home comfortable year-round while lowering energy costs and improving system performance.

Heat Pump Repair
Fast and reliable heat pump repair services to restore heating or cooling in your home—keeping your system running efficiently without long delays.

Heat Pump Replacement
Upgrade your old or failing unit with a modern heat pump replacement that offers better efficiency, performance, and long-term energy savings.

Heat Pump Maintenance
Prevent breakdowns with scheduled heat pump maintenance that keeps your system clean, efficient, and performing at its best all year long.
What Is a Heat Pump?
A heat pump is a device that transfers heat from one place to another—usually from the outside air or ground into your home (in heating mode), or vice versa (in cooling mode).
Unlike traditional heating systems that generate heat (like a furnace), heat pumps simply move it, making them much more efficient.


How Do Heat Pumps Work?
Heat pumps use a refrigerant cycle to absorb and transfer heat. Here’s a breakdown:
- Heating Mode: Even cold air contains heat energy. The pump extracts this heat and compresses it to a higher temperature before releasing it inside.
- Cooling Mode: It works in reverse—removing heat from inside your home and dumping it outside.
This dual functionality makes heat pumps perfect for year-round comfort.
Types of Heat Pumps
Air Source Heat Pumps (ASHP)
- Extracts heat from outside air.
- Most common and cost-effective.
- Easy to install.
- Works best in moderate climates, but newer models handle cold well.
Ground Source (Geothermal) Heat Pumps
- Extracts heat from the ground.
- Higher upfront cost but ultra-efficient.
- Very stable temperature source.
- Ideal for long-term investment.
Water Source Heat Pumps
- Transfers heat to/from a water source (like a lake or well).
- Requires proximity to a reliable water body.
Hybrid Heat Pumps
- Combines a heat pump with a gas furnace.
- Automatically chooses the most efficient energy source based on temperature.
Benefits of Heat Pumps
01
Energy Efficient
Uses up to 75% less energy than traditional systems.
02
Eco-Friendly
Lower carbon emissions; great for green living.
03
All-in-One System
Heating & cooling from a single unit.
04
Lower Utility Bills
Long-term savings on heating/cooling.
05
Quiet Operation
Especially modern models.
06
Incentives Available
Rebates, tax credits, and more in many regions.

Potential Drawbacks
- Upfront Cost: Can be higher than a basic HVAC system.
- Efficiency in Extreme Cold: Older models may need a backup source (though newer ones are much better).
- Installation Complexity: Especially with geothermal systems.
Choosing the Right Heat Pump: Dual Fuel vs. All-Electric vs. Mini-Split
Selecting a heat pump isn’t just about price—choosing the wrong one could cost you more in the long run. We help you decide by considering:
🔹 Dual Fuel Heat Pumps – Combines a heat pump with a gas furnace for colder climates. (Up to $15,000 in rebates)
🔹 All-Electric Heat Pumps – Fully electric, no fossil fuels, ideal for mild to moderate climates. (Up to $21,000 in rebates)
🔹 Ductless Mini-Split Heat Pumps – Ideal for homes without existing ductwork or for room-by-room temperature control.
📞 Need expert advice? Call us at 604-338-7006
Why Switch to a Heat Pump?
- Save up to 50% on heating costs compared to traditional systems
- Get up to $21,000 in rebates – making some installations almost free
- No more fossil fuels – reduce your carbon footprint and enjoy clean energy
- Reliable, quiet, and long-lasting – modern heat pumps work efficiently year-round
- Cooling included! – Heat pumps double as air conditioners for summer comfort

Eligibility Requirements
- Your home must be a primary residence (not a rental or secondary home).
- You must currently use an eligible heating system, such as oil, gas, propane, electricity, or wood.
- The new heat pump must be ENERGY STAR® certified and installed by a licensed professional.
- Rebate amounts vary based on income and location.
Is a Heat Pump Right for You?
A heat pump is an excellent choice if:
- You live in a temperate or cold-climate area with high energy bills.
- You’re building or renovating a home.
- You want an eco-friendly, future-proof HVAC system.
Not ideal if:
- You’re in an area with very low electricity reliability.
- Your home is poorly insulated.
Cost & Installation
- Air Source Heat Pump: $3,000 – $8,000 (including installation).
- Ground Source: $10,000 – $25,000 (due to digging & piping).
- Installation Time: 1–3 days (air source); up to 2 weeks (geothermal).
Prices vary based on:
- Home size
- Ductwork
- Local labor rates
- Climate zone
Maintenance Tips
- Change air filters monthly.
- Clean coils and outdoor unit regularly.
- Get professional service annually.
- Monitor refrigerant levels.
Energy Efficiency Ratings to Know
- SEER (Seasonal Energy Efficiency Ratio) – Cooling efficiency.
- HSPF (Heating Seasonal Performance Factor) – Heating efficiency.
- ENERGY STAR® Certification – Indicates high efficiency.
Look for:
- SEER of 16 or higher
- HSPF of 8.2 or higher
FAQs About Heat Pumps

Yes! Modern cold-climate heat pumps work efficiently down to -15°F (-26°C) or lower.
Absolutely. Whole-home systems are designed to handle full heating and cooling loads.
A small amount of frost is normal, but thick or persistent ice could indicate a defrost issue or airflow problem. Schedule a service call if it doesn’t defrost properly.
Yes – use a soft brush or coil cleaner spray and gently rinse the outdoor unit with a hose. Avoid high-pressure water, which can damage fins.
A well-maintained heat pump typically lasts 15–20 years. Regular maintenance extends its life and ensures maximum efficiency.
A pro technician will:
- Check refrigerant levels
- Clean and inspect coils
- Test electrical connections
- Calibrate your thermostat
- Run full diagnostics
Not always. Ductless mini-split systems are available and perfect for homes without existing ducts.