HVAC Services

Heat Pump Repair in Surrey

Fast, Reliable Service When You Need It Most

Surrey homeowners know how unpredictable the weather can be—from cold, wet winters to hot, dry summers. And when your heat pump stops working, it’s not just uncomfortable—it can affect your energy bills, indoor air quality, and peace of mind. That’s where we come in. Our professional heat pump repair service in Surrey is trusted by homeowners across Fleetwood, Newton, Cloverdale, South Surrey, and Guildford. We’re fast, friendly, and focused on getting your comfort back—without the hassle.

Heat Pump Maintenance Checklist

Welcome to Centrum Solutions

Your Trusted HVAC Partner

Our Services

A man carefully inspecting an air conditioning system inside a residential unit

Heat Pump Installation

We professionally install energy-efficient heat pumps that keep your home comfortable year-round while lowering energy costs and improving system performance.

Heat Pump Repair

Heat Pump Repair

Fast and reliable heat pump repair services to restore heating or cooling in your home—keeping your system running efficiently without long delays.

Heat Pump Replacement

Heat Pump Replacement

Upgrade your old or failing unit with a modern heat pump replacement that offers better efficiency, performance, and long-term energy savings.

Heat Pump Maintenance

Heat Pump Maintenance

Prevent breakdowns with scheduled heat pump maintenance that keeps your system clean, efficient, and performing at its best all year long.

What Is Heat Pump Repair?

A heat pump is one of the smartest systems you can have in your Surrey home. It heats in winter, cools in summer, and does it all efficiently by moving heat in or out of your house depending on the season.

But when it breaks down? Your comfort disappears fast.

Heat pump repair is the process of identifying what’s wrong—whether it’s a refrigerant leak, a clogged coil, a broken fan, or a faulty sensor—and getting it fixed by certified technicians using professional tools and parts. Done right, a repair can:

  • Restore your comfort quickly
  • Extend the life of your heat pump
  • Save you from costly breakdowns in the future
Heat Pump for Replacement
What Is a Heat Pump

Common Heat Pump Problems in Surrey Homes

Surrey’s climate is humid and mild, but that doesn’t mean your heat pump gets an easy ride. Here are some of the most common issues we see in the area:

  • No heating or cooling – System runs but doesn’t change the temperature
  • Frozen outdoor unit – Common in damp, cold months
  • Short cycling – System turns on and off constantly
  • Unusual noises – Grinding, buzzing, or clicking sounds
  • Leaking refrigerant – Often results in poor performance and high energy bills
  • Inconsistent airflow – Some rooms too warm, others too cold

These issues often start small, but if ignored, can lead to total system failure.

The Heat Pump Repair Process – What You Can Expect in Surrey

01

Book a Local Appointment

Call or book online and we’ll schedule a visit at a time that works for you—often same-day or next-day in Surrey.

02

Friendly In-Home Diagnosis

Our licensed technician arrives on time, inspects the heat pump, and identifies the issue quickly.

03

Clear Explanation & Estimate

You’ll get a simple, honest explanation of what’s wrong and how much the repair will cost. No confusing lingo or hidden fees.

04

Professional Repairs

We fix the problem using quality parts and industry-best tools. Most repairs are completed during the same visit.

05

Post-Repair System Test

We check everything to make sure your system runs smoothly, efficiently, and safely before we leave.

06

Helpful Tips

Before heading out, we’ll give you simple advice to keep your heat pump healthy long after we’re gone.

Why Surrey Homeowners Choose Us

We’re not just another heating company—we’re part of the Surrey community. Here’s why your neighbours trust us:

  •  Local Expertise – We know the weather patterns, homes, and common system issues across Surrey.
  •  Certified Technicians – Trained, insured, and experienced professionals.
  • Transparent Pricing – No pressure, no upselling, and no surprises.
  •  Fast Response Times – We show up when we say we will—on time and prepared.
  •  Friendly, Respectful Service – We treat your home like it’s our own.

Whether you’re in Whalley, South Surrey, Guildford, or Clayton Heights, we’re ready to help.

Heat Pump Repair Costs in Surrey

  • Need an exact price? Call us today and speak with our experts

Maintenance Tips for Heat Pumps in Surrey

Want to avoid repairs in the first place? Here’s how to keep your heat pump working its best in Surrey’s climate:

  •  Change filters every 1–2 months
  •  Keep the outdoor unit clear of leaves, ice, and debris
  •  Listen for strange noises and call early if something sounds off
  •  Book annual maintenance before each heating or cooling season
  •  Don’t block vents or airflow inside your home

Just a little care can go a long way—saving you hundreds in repairs and energy costs.

Need Heat Pump Repair in Surrey? Call the Experts Who Care

Don’t wait until your heat pump gives out completely. Whether your system is blowing warm air in the summer or making strange noises in the middle of winter, we’re here to fix it fast.

Serving all of Surrey—from Ocean Park to Bridgeview, and Cloverdale to Panorama Ridge—we’re the local pros you can count on.

Book your appointment today and restore your home’s comfort with just one call.

Frequently Asked Questions (FAQs)

We offer same-day or next-day service for most neighbourhoods, especially during peak heating and cooling seasons.

Yes! We service all major brands including Trane, Mitsubishi, Carrier, Lennox, Daikin, and more.

With proper maintenance, most systems last 10–15 years. We’ll let you know if a repair is worth it or if replacement makes more sense.

Absolutely. Our team is fully licensed, insured, and trained to work on residential and commercial heat pump systems.

Yes, we stand behind our work with warranties on both labor and parts (length depends on the repair).

4.8
Based on 76 reviews
powered by Google
Katie Gillard
18:26 09 Jul 25
Hired Centrum Solutions to diagnose and fix our broken heat pump. Amir was very courteous and thorough, and took the time needed to explain everything. Would hire them again!
Kassandra M
04:40 01 Jul 25
We first contacted Centrum back in the winter inquiring about the heat pump. Amir was extremely knowledgeable and helpful when it came to choosing the right system for our home. We ended up reaching out again in April and getting the heat pump installed at the end of the May as we wanted to take advantage of the available rebates and Amir & Jenneth made it happen for us and they continued to assist us after while we were applying for the Loan & Rebates. We’re so happy to have AC in our home for the summer and would 100% recommend Centrum Solutions to anyone.
Rajavel loganathan
22:48 08 Apr 25
We had them come over to our place for a consultation to install a new Heat pump. Amir was amazing in explaining me everything and took time answering my questions. Jenneth also helped me answer all questions and filling up the application for FortisBC rebates. We ended up paying exactly what was quoted and no extra hidden costs.

Installation went very good. They took great care in doing everything properly and never felt like it was rushed to just finish the work.

It's been few weeks since the installation, heating works great and just waiting to test the AC unit once the hot weather sets in. But I am sure if any issues Amir and team will help to sort it out. I will try to update the review after year when I do my yearly service maintenance with them.
Alex Aleman
06:44 20 Mar 25
I had an amazing experience with Centrum! From start to finish, their professionalism and expertise were evident. The technicians were highly knowledgeable, explaining everything in detail and diagnosing the issue quickly. They arrived on time, worked efficiently, and completed the job faster than expected while maintaining top-notch quality.

Customer service was outstanding—Amir was courteous, friendly, and respectful of my home.

I also appreciated their honest and fair pricing. There were no hidden fees, and the quote they provided was accurate and reasonable for the high-quality service they delivered.

Overall, they turned what could have been a stressful situation into a smooth and hassle-free experience. I highly recommend Centrum solutions to anyone in need of reliable and professional HVAC and Plumbing services. I’ll definitely be calling them again for any future needs
Dugan O'Neil
03:16 28 Feb 25
We have used Centrum Solutions over the past two years for numerous projects, including 2 mini split heat pumps. Amir and Jenneth are lovely people who provide top-notch customer service. I always feel that Amir has my best interest in mind and strives to come up with a plan that takes into account my specific needs. I like knowing that I'm dealing with the owner of the company - Amir takes pride in his work, and it shows.
Jaladeepan Kamaraju
18:04 30 Jan 24
I had a fantastic experience with Centrum Solutions. Amir and his team, including Bernardo, installed a new heat pump at our place. Their work was exceptional, and Amir and Jenneth provided excellent communication, addressing any questions promptly. I highly recommend Centrum Solutions for their professionalism and top-notch service. Definitely deserving of a 5-star rating!
Claudio Urbani
23:08 24 Nov 23
We had our hot water tank replaced with a tankless that Amir suggested and it has worked flawlessly over the last 2 years, we some small issues arise and Amir was here the same day or next to fix the issue.
He also replaced our old a/c with a new heat pump, this was a big job as our air handler was up in the attic, Amir and Bernardo removed the old unit and replaced it with new unit with precision. Even though it was hot up in the attic they never complained.
Amir was always patient to answer the many questions we asked him. He always returned my calls as many contractors never call back after a job is done.
They did an amazing job, very neat and clean work.
Would highly recommend Centrum Solutions
Richie Menzies
20:52 03 Oct 23
Centrum Team took quick action on getting a dual fuel hybrid heat pump/furnace installed that met Fortis's rebate policies. Jenneth was very helpful with ensuring the right equipment was selected and helped arrange the two assesments that were needed (air flow calc. and energuide). All around happy with the install and would recommend Centrum.
Wendy Armbruster
04:10 18 Aug 23
Amir and his crew did a fantastic job installing my new furnace and heat pump!
Darren Sturdy
03:50 10 Aug 23
I am extremely pleased with the exceptional service provided by Centrum and their dedicated team, led by Arim. Their professionalism was evident from the outset as they efficiently handled our HVAC installation with a remarkable attention to detail. Unlike other installers, Centrum's commitment to getting the job done right the first time truly sets them apart.

Arim's excellent communication skills ensured that we were kept informed throughout the installation process, eliminating any uncertainties we might have had. It was evident that they prioritize customer satisfaction, going the extra mile to not only meet but exceed our expectations. What truly impressed us was the inclusion of some additional services, a thoughtful gesture that demonstrated their commitment to delivering value. Centrum's dedication, expertise, and focus on customer well-being make them a top choice in the HVAC industry.
Saeid Sadeh
23:54 22 Jul 23
We are extremely satisfied with the service provided by Centrum Solutions for the replacement of our furnace. The entire process, from receiving the initial quote to the installation, was truly enjoyable. Amir, the owner and operator of the business, impressed us with his expertise and amiable demeanor. He took the time to explain all the details, enabling us to make a well-informed decision.

Furthermore, Jenneth, the Administrative Manager, was exceptionally responsive and provided valuable assistance in securing government rebates. We wholeheartedly endorse Centrum Solutions for all heating and cooling projects and highly recommend their services
Eugen Sim
20:01 06 Apr 23
The Centrum Team was very responsive and professional in installing my high-efficiency furnace and smart thermostat. Thank you Amir and Bernardo for the timely, fast and the great job. And thank you, Jenneth, for supporting the technical team and for the ultra-promptly (literally max 10 mins) responding to any of my requests and helping me with the rebate application.

Our Service Areas

Vancouver, BC

Burnaby, BC

Surrey, BC

Port Moody, BC

Coquitlam, BC

Langley, BC

If you’re unsure whether we service your area, give us a call!

Why Choose Centrum Solutions?

Centrum Solutions offers expert HVAC services with high-quality brands, experienced technicians, reliable support, and competitive pricing to ensure your comfort in every season.

24/7 Emergency Services

We’re always ready when you need us most

Guaranteed Customer Satisfaction

Our 100% satisfaction guarantee ensures you receive the highest level of service.

Transparent Pricing

No hidden fees! We provide clear, upfront pricing so you know exactly what to expect

Certified & Experienced Technicians

Our HVAC experts are fully licensed, trained, and highly experienced.

Flexible Maintenance Plans

Keep your AC running smoothly year-round with our preventive maintenance programs.

Top-Tier Brands

We work with the most reputable brands to deliver durable and high-quality solutions.

Resources & Tips

Check out our blog for expert advice on AC efficiency, troubleshooting, and maintenance.

Flexible Financing Options

We offer budget-friendly payment plans to make your HVAC upgrades more affordable.

OUR NEWSLETTERS

Your Satisfaction
OUR Guarantee

Stay updated with the latest heating and plumbing solutions!Subscribe to Centrum Solutions’ newsletter for exclusive tips, special offers, and expert advice.

Newsletter

Subscription Form