How does a tankless water heater work, and what are the benefits of using one?
A tankless water heater heats water on demand, eliminating the need for a storage tank. Benefits include significant savings on annual fuel/gas bills, a smaller environmental footprint, space-saving wall-mounted design, and an unlimited supply of hot water.
How can I determine the right size of tankless water heater for my household?
The size of the tankless water heater is based on the maximum number of people in your household and the number of showers used simultaneously. We will assess your needs to recommend the appropriate unit.
What brands of tankless water heaters do you offer?
We offer tankless water heaters from reputable brands such as Navian, Rinnai, Bosch, and Rheem. These brands are known for their quality and efficiency.
What is the process for installing a new tankless water heater?
Our installation process includes disconnecting gas and water pipes, electrical wires, draining the old tank, removing it, cleaning the mechanical room, modifying gas lines, exhaust, and water pipes, installing the new unit, commissioning it, and providing maintenance tips. We offer a 1-year warranty on the labor for the newly installed unit.
Do you offer any maintenance recommendations for tankless water heaters?
Yes, we recommend annual inspections to ensure proper combustion, check the inducer motor, and inspect exhaust fumes. Flushing or descaling the hot water coil should be done yearly, and cleaning the heat exchanger burners is recommended every 3 years to maintain efficiency and safety.
Are there any incentives or rebates available for installing a natural gas water heater?
Yes, you may be eligible for a FortisBC rebate of up to $1,000 when choosing a natural gas water heater for your home. Additionally, we offer non-condensing tankless water heaters for instant/on-demand hot water. Please inquire with us for more details at (604) 338-7006.
How can I provide feedback on your services, and what if I'm not satisfied with the installation?
We value your feedback and strive for your satisfaction. After the installation, we'd appreciate your feedback. If you're not completely satisfied, please let us know, and we will make every effort to address your concerns and ensure your happiness with our services. Your comfort and peace of mind are our priorities.